Cyber Security / Managed IT Services

Farro Fresh Continues to Grow Without Worrying About IT Issues

Farro Fresh is a boutique supermarket chain that started in 2006. Farro's goal is to make your grocery shopping an experience, not a chore. They aim to provide their customers with a retail experience that ignites the senses. From a team of 10 and 1 store, they now have over 350 full-time staff in 6 different locations covering most of Auckland.

Company spotlight

Farro Fresh is a boutique supermarket chain that started in 2006. Farro’s goal is to make your grocery shopping an experience, not a chore. They aim to provide their customers with a retail experience that ignites the senses. From a team of 10 and 1 store, they now have over 350 full-time staff in 6 different locations covering most of Auckland.

industry

Retail

Year founded

2018

Services provided

Supermarket

Safe, Secure, and Operational Systems 24/7

Farro is a growing supermarket chain. They needed a system to handle their purchasing, inventory, POS, internet, and many more. They realized that if they want to stay competitive and grow in this competitive space, they need a robust IT infrastructure.

The CEO, Bryce Howard, said we “need a system both stable and operational 7 days a week, 24 hours a day. Without that, we won’t have a business.”

Ever walked in a supermarket with empty shelves? Or full of discounted products about to go bad? That’s what happens when IT systems fail. You don’t get orders in time or you purchase more than what is necessary because of a system glitch.

“The security aspect is quite interesting. You don’t realize how important it is until you have an incursion. We’ve certainly learned the hard way. And learned a couple of times that the security of the network is important,” Bryce said.

Leave IT to Us

Farro is a complex business with lots of moving parts. According to iT360 General Manager David Wilson, they’re a “business that needed something done in all aspects of IT.”

“Key proof of the pudding is we don’t have to think about the safety, security and access of our computers,” said Bryce.

We sort out your IT, so you can focus on what you do best.

Growing from 1 store with 10 staff to 6 stores and 350 full-time staff isn’t easy. With iT360 working behind the scenes, Farro now focuses on what matters most.

We focus on making great products, selling to our customers, without worrying about whether we have an incursion or security issue…for me, the fact that we don’t have to worry about it, it’s superb…we’re continuing to have a great relationship and a great outcome from working with iT360.
Howard Bryce, CEO

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IT that revolves around you

Considering the circumstances, it was pretty impressive how [the onboarding] happened…what I liked the most about the onboarding process was the communication…[Chris and I] talked many times a day…we chat a lot of times…he got online, found the right people to talk to…he made it work.

Ruth Moxley

Office Manager, Wilson Harle

I have had 12 years of experience working with iT360 as my client. They are always easy to deal with, friendly, professional, encouraging and of course importantly, good payers! I realize this review page is probably for their clients to review, but I believe the true test of a company is not what is seen, but the workings of the company/people behind the scenes. I highly recommend anyone to deal with them.

Kirsty Harkness

Is your IT hurting or helping?

iT360 has been helping Kiwi businesses for over 25 years use technology to their advantage. It’s about time we do the same for you.

Farro Fresh Continues to Grow Without Worrying About IT Issues

Company spotlight

Safe, Secure, and Operational Systems 24/7

Leave IT to Us

We sort out your IT, so you can focus on what you do best.

Hear From Our Clients

IT that revolves around you

Is your IT hurting or helping?

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