Managed IT Support and Services

IT that revolves
around you

Your Partner in Technology – Delivering Customised IT Services

In this past-paced modern world, you need a partner that understands your business. A Technology provider that can support you through these challenging times, and is there for you when things get tough. A team of experts who’ve done this before and have the results to back it up.

You need a Technology partner that gets you. One where you won’t just be another number.  One that has the necessary experience and expertise to ensure your success. That Technology partner is iT360. Whether you’re trying to switch from a Technology provider who isn’t growing with you or simply want better service, you can count on iT360 to provide the right solutions.

We strive to help our clients ensure that their operations remain as efficient and successful as possible, even in times of crisis. Our team of experts has worked hard to develop solutions and strategies so that businesses of all sizes can remain connected and productive.

We strive to create the perfect combination of people, processes and technology that will enable your business to reach its goals. Contact us today to learn more about how we can help you succeed in a modern world.

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Considering the circumstances, it was pretty impressive how [the onboarding] happened…what I liked the most about the onboarding process was the communication…[Chris and I] talked many times a day…we chat a lot of times…he got online, found the right people to talk to…he made it work.

Ruth Moxley
Office Manager, Wilson Harle

I know Chris had to work probably a lot harder than he would normally because doing things remotely is very, very tough…it’s not that instant, you know. He can’t just walk in the office, sit down and do what he needs to do…it was video calls, it’s timing…it does make it a lot harder; however, it worked exceptionally well.

Ruth Moxley
Office Manager, Wilson Harle

The security aspect is quite interesting. You don’t realize how important it is until you have an incursion…we’ve certainly learned the hard way. And learned a couple of times that the security of the network is important.

Bryce Howard, CEO, Farro Fresh
Bryce Howard
CEO, Farro Fresh

Below is an excerpt from my All Staff Support Services update that went out Friday morning. I would like to expand on this and thank all your frontline staff for assisting so many of our users. To have 100 staff working remotely and the whole organisation still connected within about three days is a big effort.

This has been an unprecedented event for iT360 and all IT providers. The team at iT360 have been tireless in supporting us and we now have at least one hundred staff working remotely in some capacity, through a mixture of Odyssey devices and personal devices…Having cloud-based mail and Microsoft Teams has enabled the Odyssey family to stay in touch and seamlessly continue to deliver a quality service to our Whai Ora.

Glenn Manson, CFO of Odyssey NZ
Glenn Manson
Chief Financial Officer, Odyssey
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Working with a small or solo IT provider is great when you’re starting out. They cost less and oftentimes, are easier to work with. But as your business continues to grow, these pros suddenly become cons. What if your provider suddenly becomes unreachable and your server needs some maintenance? What if they go on vacation or is out sick and your entire email system stops working?
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