Cyber Security / Managed IT Services

Farro Fresh Continues to Grow Without Worrying About IT Issues

Farro Fresh is a boutique supermarket chain that started in 2006. Farro's goal is to make your grocery shopping an experience, not a chore. They aim to provide their customers with a retail experience that ignites the senses. From a team of 10 and 1 store, they now have over 350 full-time staff in 6 different locations covering most of Auckland.

Company spotlight

Farro Fresh is a boutique supermarket chain that started in 2006. Farro’s goal is to make your grocery shopping an experience, not a chore. They aim to provide their customers with a retail experience that ignites the senses. From a team of 10 and 1 store, they now have over 350 full-time staff in 6 different locations covering most of Auckland.

industry
Retail
Year founded
2018
Services provided
Supermarket

Safe, Secure, and Operational Systems 24/7

Farro is a growing supermarket chain. They needed a system to handle their purchasing, inventory, POS, internet, and many more. They realized that if they want to stay competitive and grow in this competitive space, they need a robust IT infrastructure.

The CEO, Bryce Howard, said we “need a system both stable and operational 7 days a week, 24 hours a day. Without that, we won’t have a business.”

Ever walked in a supermarket with empty shelves? Or full of discounted products about to go bad? That’s what happens when IT systems fail. You don’t get orders in time or you purchase more than what is necessary because of a system glitch.

“The security aspect is quite interesting. You don’t realize how important it is until you have an incursion. We’ve certainly learned the hard way. And learned a couple of times that the security of the network is important,” Bryce said.

Bryce Howard, CEO, Farro Fresh

Leave IT to Us

Farro is a complex business with lots of moving parts. According to iT360 General Manager David Wilson, they’re a “business that needed something done in all aspects of IT.”

“Key proof of the pudding is we don’t have to think about the safety, security and access of our computers,” said Bryce.

Farro Fresh Founders

We sort out your IT, so you can focus on what you do best.

Growing from 1 store with 10 staff to 6 stores and 350 full-time staff isn’t easy. With iT360 working behind the scenes, Farro now focuses on what matters most.

We focus on making great products, selling to our customers, without worrying about whether we have an incursion or security issue…for me, the fact that we don’t have to worry about it, it’s superb…we’re continuing to have a great relationship and a great outcome from working with iT360.

Howard Bryce, CEO

Hear From Our Clients

IT that revolves around you

Fast, professional and friendly. Love having IT360 at the other end of my keyboard when I can’t figure out what my computer is up to. Totally recommend.

Tracey Sharp
Tracey Sharp
Project Assistant, Odyssey House Trust

Probably at least 3 hours of sleep at night. It was a bit of a worry where we were before.

(when asked about the difference between their previous provider and after partnering with iT360)

Andrew Robbie
General Manager, Metal Image

Is your IT hurting or helping?

iT360 has been helping Kiwi businesses for over 25 years use technology to their advantage. It’s about time we do the same for you. 

more for you

Other Case studies you might like

Run your business. Don't let it run you.
We Received Your Message

Thank you for inquiring about our services. Someone from our team will reach out to you immediately.

Alternatively, you can give us a call at 09 916 1180 to speak with a team member directly.