We love dealing with the team at IT360. Professional, highly ethical and just the nicest bunch or people you can imagine. Highly Recommend
Holistic IT Services for Kiwi Businesses
At iT360, we understand that businesses need the right tools and services to succeed. That’s why we offer a comprehensive range of IT solutions tailored to meet your specific business needs. From managed IT support services to cyber security services, our team of experienced professionals can provide you with customised solutions designed to help you achieve maximum efficiency and productivity. Explore our suite of services today and see how iT360 can help transform your organisation!
Never worry about IT again
are you looking for a change?
The most common issues that companies have with their IT providers include inadequate customer service, lack of responsiveness, difficulty understanding the technology being used, and unreliable performance.
Additionally, some companies may find themselves facing a lack of transparency in terms of pricing structures or hidden fees.
Finally, poor communication between the provider and the company can also lead to issues with IT services.
At iT360, we strive to provide transparent and reliable services that exceed expectations. Our team of experienced professionals is available to answer any questions or queries you may have and will always make sure your needs come first.
Contact us today to learn more about how we can help you achieve your IT goals!
customer testimonials
What others say about us
Matt Rummel
Sales Director, Exeed
Fast, professional and friendly. Love having IT360 at the other end of my keyboard when I can’t figure out what my computer is up to. Totally recommend.
Alaina Phillips
Electropar Preformed Line Products
When I think about where we’ve come from and where we’re at now, having that peace of mind that there’s a company with a number of people and experts in their field behind us. Certainly, I think helps the us sleep better at night.
Sandy Sharp
Business Support Manager, AR & Associates
Just wanted to pass on my sincere thanks to you and whole iT360 team for helping to support QES over the last week as we’ve geared up to operate remotely. It is a frantic rush for us and we know that a lot of your customers will have been bombarding the team with a similar volume of requests.
Your team have been very supportive and despite the workload have still been there for us. I’ve received really positive feedback from my team about how helpful the iT360 techs have been. We all really appreciate the support.
Grant Davidson
CEO, Quality Education Services (QES)
Excellent service thank you.
Anne D
Excellent service
Ann H
Helpful & Sorted my issue
Samantha G
Super fast fix :-)
Jane J
Good service very helpful
Vernon D
Excellent support provided by Timothy. He was patient and thorough and resolved all the issues, doing it all with a frie...
Sandi C
Quick and efficient service thank you
Christine L
I have been working with iT360 for over 2 years now, and they always deliver quality customer service. The staff are fri...
Ara K
Jerikko was very helpful and courteous. He is knowledgeable and patient with me - a self-confessed IT dinasaur.
Raymond C
you corrected the error and made the internet faster for all of us. It has been going silly for awhile and now its fixe...
Kawarau N
Solved my IT issues whlie I was able to get on with other work - great sevice!
Chris M
quick and easy
Peggy P
Helpful customer care team, fast acting.
Nadine
Ryan was very helpful and fixed the issue efficiently, very happy
Kris G
swift helpful response
Alan J
Fast efficient polite customer service that resolved the issue in a timely manner.
Chahlee B
Quick and easy to deal with
Michelle N
My issue was fixed fast and efficiently
Tara L
Great efficient service
Ann H
Great customer service
Banu M
Very satisfied with the service I received, prompt efficient response and action performed. Awesome help IT360 once agai...
Chahlee B
Excerllent service
Ann H
Great help!
Michelle C
Mike was professional and super helpful helping fix my issue
Kylie S
Excellent response and follow up.
Kay W
Fixed my computer quickly which allowed me to continue with working. Many thanks.
Mike V
Always helpful and friendly and super patient :)
Danielle R
I found it very easy to get my account sorted out,it didnt take very long at all.Thankyou so much for your help.
Michelle S
Same day assistance with something urgent, it was amazing, ngā mihi James.
Anita P
great service great result thank you
Margaret J
Great outcome
Brooke M
he was helpful and efficient and friendly
Carly L
Great!
Kyra R
I have felt very supported over the last few days with my engagement with the team. I brought forward an issue and was l...
Asiata S
Brilliant customer service as usual!!
Rob S
IT support staff help me connecting online - I was concern that I was not able connect. Thanks J Francisco (It guy)
Veronica D
very helpful and very friendly
Taraneh M
Callum did such a great job of answering all our questions and showing us some simple hacks to make Teams life easier. ...
Danielle R
Very promptly resolved, thank you.
Sean M
Benjamin was really helpful he managed to find the file that was deleted in error and not retrievable by myself.
Patrina F
I was provided with very good service, and all my concerns were met.
Jason S
I received and instant response and service of the technical issue was amended immediately. Great customer service!!
Chahlee B
Issue resolved quickly. Easy booking method via appointment
Jeremy L
The solution we want is always fulfilled and faster than I expect. Brandon and Colin does an amazing jobs for us. :)
T
Colin persisted with Cyframe until the job was sorted, great work!
Thanks Colin
S
Very fast response by the IT360 crew. Excellent service as usual.
Irvin T
Great service as always cheers Craig
Craig A
Excellent service - problme resolved very quickly.
Peter H
Benjamin was very good, quick and polite.
Mike K
it was a fairly quick resolution to a problem that would happen from time to time. thanks so much!
Kevin M
Brilliant. Another sub 24 hour ticket closure ;-)
Eleanor L
Ekko (sorry for the spelling) worked effortless through the issues after a machine rebuild after a warranty claim.
Denby R
10/10
Stephani W
Professional and friendly service from Karl.
Karl knew exactly what I was trying explain even when I didn't know, mysel...
Winnie J
Great and quick help. Wonderful support person as well. :)
Dominick S
Did a great job sorting out the issue. was really easy to communicate over the phone and understand instructions
Nick W
Very good, can not fault, he tried his best and not sure if issues fixed entirely but it's less frequent now.
Christopher L
Excellent Service - Helpful, responsive, polite :)
Sophie A
Karl was very helpful and successfully helped me address my request. It was an absolute pleasure to work with Karl.
Alyssa Y
Prompt response that fixed my problem.
Xen Z
Communications is clear and concise I do not feel like I am talking to a machine,
in fact I am not.
Great support from...
Maire H
thanks for fixing the spam emails
Donna R
Quick and solved quickly
Kris G
Jay is a fantastic person to work with. He's a great communicator and gives excellent customer service. I wish all IT he...
Jonathan (
Trent did a good job sorting my issue out.
Ryan E
Great efficient response, support and service, with very helpful IT staff.
Chahlee B
Fantastic and efficient. Had me back up and working very quickly. Well done.
Very polite and helpful 
Sue S
Paolo Caliwag is always a great support. Most of my tickets were done by him.
Jeannel E
Query was answered in a timely manner
Ann H
The guys were super helpful and sorted the issue out quickly so I could get on with my day.
Ben C
Excellent service from Jerikkl who patiently took me through precautional steps to ensure no malicious bugs introduced b...
Raymond C
Awesome support, thanks heaps
Anna H
Thanks was very fast
Veronica D
Really good experience , was able to identify the issue and was able to find an alternative solution so that my work flo...
Samar H
Fast/efficient service. The technician knew what he was doing and sorted the issue quickly.
Patrick H
Brody was very helpful and professional. Thank you.
Karen H
Very efficient as always
Ann H
Ryan was good, quick and clear
Anna F
Great service!!
Eric L
Hi trying to click on box not working but service excellent yesterday
Roberta I
You guy solved my laptop problem very fast and provided good service!
Eric L
Fast & efficient
Adrienne V
Prompt and fast
Olivia C
fantastic response, very fast communication , spot on fix.
thank you.
Tristan H
Ryan was awesome help and sorted out my problem as fast as possible.
Jonda T
Most helpful, clear and proficient
Dan O
Ryan was very helpful and knows his stuff well. He is a star!
Ernie Q
What a mission. Thanks Campbell
Anita M
Trent is fantastic to deal with, really responsive & always willing to help!
Jonathan
Jay is very helpful and knowledgeable. He kept the ticket open when I couldn't remember my google account sign in passwo...
Agnes T
Very quick and responsive.
Zorany
The person assisting me was very informed, patient and professional.
Pieter M
Yes, thank you very much for the assistance, it is working now.
Lina N
Excellent support as always! My request was resolved quickly.
Many thanks, team
Deanna R
My situation resolved. Thank you:)
Darrell W
Thank you for the awesome help and service.
Micheal K
Ryan was extremely helpful and i was very grateful for his support.
Wish there were more like him:)
Darrell W
The response to my request was quick and professional. Thanks
Greg I
Fast and helpful response
Preenon
Got everything done fast and smoothly
Jitarth
Exceptional service again :)
Ann H
Ryan was lovely
Janey M
My Request was handled in a timely manner and everyone I spoke to was friendly and had great customer service! Highly re...
Michelle C
Ryan was polite and proficient in solving the problem
Cory M
Fast and efficient
Janey M
very helpful and competent
David T
very easy to talk to and made it easier for future calls
Ryan
Excellent service just so prompt, thank you so much :)
Ann H
Ryan was super friendly and helped me sort out the issue as fast as lightning!
Lunell V
Excellent service
Raymond C
Paolo resolved quickly thank you.
Martin N
Thank you – issue fixed
Roz S
quick and done promptly
Kris G
Thank you for your great, prompt and very friendly service to get me back to work in such a great time.
Have a good d...
Donna B
Aeron was very helpful with assisting me with my mobile phone issues and resetting all apps needed for work. Quick and e...
Alison G
Ryan responded quickly and knew exactly how to help me.
Mel T
Prompt and resolved the problem without too much further input.
Xen Z
Quick and Great service from Jay! Also showed me how to handle this in the future which was just going above and beyond ...
Tyla C
Ryan was very helpful.
Dan H
Jae was very helpful and got my printer working
Donna D
Very experienced and comfortable to work with. As I contact IT360
I always believe that we will have support and get a...
Maire H
Yes, the job was done straight away. Very good service.
Lina N
Excellent thankyou!
Mike B
Jay was very professional thanks for the connections back
Veronica D
Ryan provided an excellent service and solved all the issues I needed with a great attitude! Thanks
Zeddy C
Quick and efficient! Very positive person who supported me. Thanks
Michael T
Great service as always
Trina T
Good outcome and quick response
Kevin S
Aeron listened well, made sure he understood and communicated every step of the way what he was doing (without using lot...
Makerita S
Very grateful for Campbell's support here and getting this over the line.
Anita M
Very prompt response, clear instructions and worked on it with me until sorted. Thank you.
Vicky R
very good. promptly and friendly
Mingli H
Lovely to deal with and fixed the issue super fast!
Geri C
Ryan was friendly, professional, patient, and helpful. He provided me with assistance to set up Zoom and made it easier...
Karen H
Quick response and Excellent service as usual.
Irvin T
Prompt comms from your staff, despite my unavailability to speak over the phone - great to know there was work happening...
Adrienne V
My issue was resolved within 30mins of sending through a ticket, very efficient service
Phillip T
Ryan was very polite and nice :)
Janey M
That they were able to fix the problem smartly
Mason H
Ryan was so patient as I was on the phone for 40 minutes. Thanks for sorting the issue out :)
Kuljeet B
I like IT360 helpful and efficient.
Janey M
Prompt reply, prompt fixing of the issue and like that Ryan asked me to check that it was working before finishing up.
Katherine B
Thanks to Brodie for sorting out my VoIP phone so that while working remote I am able to continue as if in the office.
Denby R
Sorted over the phone quickly.
Mike K
Broadie was amazing and helpful. Appreciate you so much. Thank you team IT360. Blessings to you all.
Tiliilagi A
Consistently helpful
Janey M
Very fast, efficient and friendly service.
Fiona B
Your prompt response to my request for assistance and quickly resolving the issue.
Christine L
Great service. Fast response
Dasha T
Amazing & efficient - awesome service!
Emma R
Ryan was nice and very helpful :)
Janey M
The consultant I dealt with Anuj was cool calm and collected - awesome attitude and was quick and efficient in sorting o...
Eseta I
Excellent to deal with so relaxed and friendly :)
Janey M
Friendly staff
Jostien L
helpful and kind
Janey M
Brodie is very helpful :)
Vivienne M
Very helpful and quickly solved the issue.
Nick W
Great help as always!
Rosalea
friendly and fast service
Dasha T
Their knowledge and prompt zervice
Ka pai
Maire H
good experience. very quick response
Facility M
quick response
Christine L
Fast, easy and clear steps provided. Willing to help out with the little information I could provide. Quick update of pr...
Jo R
Very prompt response......easy request that was easily dealt with so very happy.
Katherine B
very helpful and swift to respond
Janey M
FAST SERVICE
Gordon G
Issue resolved swiftly
Janey M
competent and quick
Tesa L
good fast action got up and running in a few minutes
Daniel N
Great service thankyou
Warren W
Ryan this morning was very helpful :)
Donna D
I think his name was Patrick he was amazing and helped me understand what the issue was and sorted my problem quick and ...
C
Great thanks you ,very patient.
Brett S
Very helpful
Dave B
Service from Brodie was excellent. Thank you
Dereck W
Ryan was awesome to deal with - resolved all the issues quickly and explained what I needed to do. Worked on other issu...
Katherine B
I've had so many issues with my laptop, I call up IT360 and wait only a few minutes to get my problems sorted. Always gr...
Jane C
It was a hard task time wise and prompt service
Ashley N
Dealt with super fast.
Rachel S
Very helpful and knowledgeable
Aiden M
Michael was very easy to talk to and very helpful, explained everything really well, and didn't make me feel silly!
Tamzin T
Really quick response by Brodie and clear, pleasant advice & instructions.
Promised to call back to check an he did rig...
David R
Quick response to an urgent request and now I've been able to complete the intended task on time.
Makerita S
Great service as always from Brodie
Nicki K
Dealt with Ryan and he was VERY VERY VERY helpful. He knew exactly what I was talking about and fixed the issue very soo...
Prabhpreet K
Great & quick service as usual! Big thanks Paolo
Jude I
The support was fast and very sufficient. Got back up and running within half an hour. Could not exactly fix the proble...
Susan W
Very good service
Fernando A
problem solved very quickly
Debbie S
Fast and efficient service
Dasha T
IT360 were copied into an email where I was advised to call IT360, rather than waiting for me to call them, they took th...
Patrick H
Thank you, quick fix
Kerry S
Always super helpful. My request was completed fast and efficiently :)
Tayla K
Responsive, sorted the issue quickly and I could get on with things!
Lyndsay F
Very quick response.
Thank you.
Christine H
Great communication and friendly service.
Vanessa R
Great service and support. Keep it up team!
Steve S
Very quick response, consultants were very helpful and solved issues quickly
David R
Great fast service. Service Tech understood my issue and resolved it promptly. Charles, AVD, Auckland.
Charles S
Thank you for sorting this out so quickly
Brodie was fantastic
David R
love your work Paulo quick and you know what you are doing. thank you
Debbie S
Great service as always
Joel G
Great service, easy to deal with and very quick response
Trina T
Great service!
Wendy A
Excellent care and service. Knowledgable, issue fixed in minutes and we could carry on our day as planned :).
Sophie A
IT 360/Ryan - Thank you Ryan for being so helpful and patient with my IT issues. Very professional and timely service. ...
Karen H
Immediate acknowledgement of ticket, quick response and communication. Resolved after thorough help. Cheers
Jessica
Brodie was awesome
Jan H
Prompt response. Solution addressed the issue first time.
Xen Z
awesome thanks
Jo-Ann E
Thank you for the swift and professional resolution of my VPN issue.. very much appreciated. Karen T
Karen T
Love the professional manner of the technician and the IT 360 Direct app made it so easy to log an issue. Hans was very ...
Donna D
The response was quick and it was effortless on my part.
Avantika V
Problem was identified and fixed promptly.
Xen Z
Brodie was helpful, accommodated my timing requests, and resolved the issues quickly. Many thanks.
Lyndsay F
Quick and efficient service from Brodie.
Paul H
Proactive and followed up to make sure issue was resolved.
Robert K
Very quick and timely response
Robert K
Fast and efficient remedy, awesome work team
Joseph M
Respnded promptly each time.
Xen Z
Ryan was really Helpful. The problem was fixed straight away.
Tyronne T
awesome and quick response
Ehab T
Excellent turnaround to fix my IT issue.
Wayne K
Effective service provided by Amy. Thank you very much.
David C
issue was resolved immediately thanks Fiona
Fiona R
A quick response, with good follow up when the fix wasn't immediate. Ongoing attempts to contact me and ensure the issue...
Lyndsay F
Easy and fast
Haydee R
Nice and easy thank you
Vaughan E
I received an effective and accurate support. I am satisfied, and appreciate your help and orientation. Thank you.
David C
Brodie assisted me immediately and resolved issue
Fiona R
Friendly and efficient
Kobus B
The person was friendly and quick and resolved my issue fast enough to minimize the disruption to my workflow.
Melt S
Amy was amazing! Knew exactly what to do without any delay
Awatea K
Prompt response that addressed my issue exactly.
Xen Z
Prompt and efficient service - and very gracious towards a mistake I had made. Thank you very much Paolo!
Makerita S
Chris Jordan was easy to work with and worked around my timings. When the issue couldn't be resolved remotely, he was in...
Neil A
Thankyou Brodie for your excellent customer service you always do a great job!
Melody N
Issue resolved quickly.
Allen J
Prompt response, and resolved immediately
Fiona R
Action was prompt and addressed the problem I stated accurately.
Xen Z
once again Brodie solved my issues quickly and efficiently with a warm pleasant manner. Thank you Brodie you are a star.
Debbie S
Came back quickly with a range of problem solving options, which ended up being a simple fix.
Lyndsay F
Prompt response and problem solved quickly
Christine L
really prompt service and follow up. thanks Paolo
Grant D
Quick, efficient and friendly service
Makerita S
Amy was patient and helpful :)
Janey M
Great service as per usual.
Oliver G
Great Service - Quick and easy. thanks for your assistance!
Kevin R
Service was prompt.
Kataraina H
Michael technician, very very helpful patient, clear instructions I could follow thankyou so much Michael. Corrected pro...
Sala H
Fast and efficient thanks so much.
Janey M
Paolo is always excellent and helpful. issue was resolved in minutes.
Joe S
Great thankyou issue has been resolved in a timely manner
Joseph M
Great support with prompt action.
Raksha R
Effective assistance. I am very satisfied with the outcome.
David C
The IT rep was able to complete the task without my being on the line with him as we had unexpected management visit dur...
Adrienne V
Awesome service from Brodie ! Thank you - makes my life easy :).
Sophie A
Amy always resolves my issues with efficiency and good humour. :-)
Judith M
I left a very early voicemail not expecting to hear back so soon, the prompt response and friendly service was much appr...
Adrienne V
Brodie solved my problem very quickly and as usual with a very pleasant warm manner. thank you
Debbie S
Great service never a hassle. I like the Team at IT360 they are fabulous!!
Janey M
Patience of a saint they all are supportive and helpful!!!
Janey M
it360 was great.
Very efficent, quick and friendly.
Thank you
Erin
Erin C
Thank you, you asked specific questions relating to this problem and sorted it out with miniumum fuss and I just came b...
Jacqui S
Chris was prompt and informative and went the extra mile to help me :) please send him my many thanks for his super-exce...
C
fast speedy service
Debbie S
Michael provided a good service.
David C
friendly and help full
Nicolaas M
Paolo was very helpful and had my problem fixed in no time, great service
Cherie S
Prompt efficient and friendly
Janey M
Excellent service! Amy is so fast and helpful.
Katya B
Very prompt response.
Leanne T
Very prompt and did an awesome job solving my problem. Thank you :)
Katya B
The IT rep was friendly and helpful.
Adrienne V
Exceptional service as usual.
Irvin T
A+!
Annie M
Gabriel was lovely- so helpful and patient, deserves a nice medal or at least an early finish today being Friday!!!
Janey M
Amazing service!
Annie M
The person who helped me was very friendly, helpful and a great communication, this guy should be promoted to the next l...
Marieke M
Good service
Deon S
IT360 usually meets what we require, most importantly in my role managing and controlling documentation. It is important...
Melanie A
As always, awesome dealing with Amy :) Marita B
Marita B
Amy, as always, epitomizes what great customer experience is all about.
Thank you, Amy.
Steve S
Paolo was really helpful and was very quick at trying to solve my issue. Very quick service!
Stacey B
Great & quick service as always. Cheers!
Jude I
I am always astounded at the patience and expertise of the team at IT360. I may be irritable and cross because of some c...
Janey M
friendly, fast accurate, informative
H
Thank you for fixing my issue :) I appreciate your service
C
Great you quick respond very happy .
Rosely T
Fast, friendly and effective. Good job!
Odette
Very fast,
Fernando A
very quick service
Debbie S
Fast as always
Fernando A
IT 360 employers team always fix and 100% deal with my computer problems, thanks. Cheers Veronica
Veronica D
my request was handled very promptly and efficiently.
Odette
Token submitted and problem sorted in very quick time :)
Steve B
Your representative was able to help me straight away. Grear service.
Tiliilagi A
Brodie was awesome with his quick and solid help
Suresh K
Fast to answer and fix
Greg H
Prompt service thank you
Sharlene W
IT360 are amazing, thanks so much for always responding promptly to me. The team are patient and willing to help with an...
Cynthia T