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Managed IT Services

Your business runs on technology more than you think. Stop wasting your limited resources trying to figure out IT yourself and let experts do it for you.

Focus on Your Core Business

Are you a business leader juggling the complexities of staying on top of your IT needs? Managing hardware and software in-house can quickly become time-consuming, costly, and stressful — robbing your organisation of resources that could be used more productively elsewhere.

Outsource and delegate the burden of worrying about IT to an experienced team for the best results. Whether it’s managing and supporting applications, cloud platforms, networks or services, we can help.

iT360 is a managed services provider that offers reliable IT support with world-class customer service— all at a fraction of the cost. We have the scale to give you access to enterprise-grade resources and know-how, yet we’re still lean enough to be agile, personable, and highly responsive. With our help, you can free up time and resources to focus on things that really matter to your business.

We’re A Part Of Your Team

Managed services can act as an extension of your IT department, taking care of monitoring and management while your IT staff focuses on higher-value projects. Unlike other outsourcing situations, you retain control and decide what you want the service provider to take care of.

iT360 Managed Services can be a strategic method for improving IT operations by outsourcing the management of one or more of your day-to-day IT elements and operational challenges. This service ensures business continuity and optimal performance while freeing staff resources to focus on other areas of the business.

Why SMB’s Need Managed Services

Falling behind on IT security, infrastructure and data backup and recovery is detrimental to organisations. The reliance on IT is growing year upon year, the means to support it needs to ultimately evolve. With smaller companies having limited in-house IT capabilities, managed services offer the ideal solution, benefiting SMBs by providing:

  • Reduced operating costs
  • Increased efficiency of your team with fewer ‘IT Issues’
  • Customised Quarterly Technology Road mapping
  • Minimised downtime through our management of your infrastructure and data
  • Increased Focus for your team that assist with IT related queries
  • 24 hour support and monitoring
  • A wide team of engineers that know and understand your IT Infrastructure rather than leaving all the IT knowledge with one or two people
  • Data security and recovery
  • Full Device and Server Patch Management
  • Cost effective access to quality infrastructure
  • Ongoing development of system maintenance and resolution automation
  • Monthly IT systems health reporting and ticket reporting
  • Backups – running and monitoring of success and failure
  • Third party IT related vendor management (e.g. phone system and internet provider)
  • Warranty and license management and coordination – IT budget planning

IT Has Never Been This Easy

iT360 has a specialised onboarding procedure curated through years and years of bringing new clients onboard in order for the process to be as pain-free as possible.

Communication and understanding of our client environments and business are at the centre of this process. We will conduct an initial planning meeting with the key people from your end to discuss the step-by-step onboarding process and what their involvement would be, and walk you through all the steps involved. 

Browse through our case studies or testimonials and you’ll see this pattern repeat itself—we make IT easy for our clients.

Hear From Our Clients

IT that revolves around you

We love dealing with the team at IT360. Professional, highly ethical and just the nicest bunch or people you can imagine. Highly Recommend

Matt Rummel, Exceed
Matt Rummel
Sales Director, Exeed

One of the things that I was really grateful for was right from the minute of conception where we had our first meeting, to when it rolled out, it was very, very quick…the issues that we were having with the previous company, we didn’t have to deal with them for very long once iT360 came on board and we signed up with them.

Eleanor Lefever, Office Manager, DHC Consulting Group
Eleanor Lefever
Office Manager, DHC Consulting Group

Is your IT hurting or helping?

iT360 has been helping Kiwi businesses for over 25 years use technology to their advantage. It’s about time we do the same for you. 

never worry about IT again
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