Why SMB’s Need Managed Services
Falling behind on IT security, infrastructure and data backup and recovery is detrimental to organisations. The reliance on IT is growing year upon year, the means to support it needs to ultimately evolve. With smaller companies having limited in-house IT capabilities, managed services offer the ideal solution, benefiting SMBs by providing:
- Reduced operating costs
- Increased efficiency of your team with fewer ‘IT Issues’
- Customised Quarterly Technology Road mapping
- Minimised downtime through our management of your infrastructure and data
- Increased Focus for your team that assist with IT related queries
- 24 hour support and monitoring
- A wide team of engineers that know and understand your IT Infrastructure rather than leaving all the IT knowledge with one or two people
- Data security and recovery
- Full Device and Server Patch Management
- Cost effective access to quality infrastructure
- Ongoing development of system maintenance and resolution automation
- Monthly IT systems health reporting and ticket reporting
- Backups – running and monitoring of success and failure
- Third party IT related vendor management (e.g. phone system and internet provider)
- Warranty and license management and coordination – IT budget planning
IT Has Never Been This Easy
iT360 has a specialised onboarding procedure curated through years and years of bringing new clients onboard in order for the process to be as pain-free as possible.
Communication and understanding of our client environments and business are at the centre of this process. We will conduct an initial planning meeting with the key people from your end to discuss the step-by-step onboarding process and what their involvement would be, and walk you through all the steps involved.
Browse through our case studies or testimonials and you’ll see this pattern repeat itself—we make IT easy for our clients.
