AI & Automation

At iT360, we specialize in making AI and automation accessible, efficient, and transformative for businesses of all sizes. Through our comprehensive AI and Automation Services, we empower organizations to streamline operations, reduce repetitive tasks, and uncover new growth opportunities. Here’s how we help you maximize the potential of AI to drive meaningful outcomes.

Our Approach to AI & Automation

Identify & Solve Pain Points
We start by understanding your unique challenges and operational bottlenecks. Through collaborative workshops, we work with you to identify pain points and explore targeted AI solutions, tailored to enhance productivity and effectiveness in your daily processes.
Strategize with Cost-Effective Tools
Many AI solutions are now more accessible and affordable than ever. We use a range of modern, cost-efficient tools to deliver robust automation without breaking your budget, proving that impactful innovation doesn’t have to come at a high cost.
Develop Actionable AI Solutions
Our expert team goes beyond simple recommendations. We provide actionable, hands-on solutions with clear timelines, ensuring AI is seamlessly integrated into your organization’s workflow. This includes the automation of document processing, data entry, report generation, and much more.

Innovative AI Solutions Tailored to Your Needs

Explore how our AI and Automation services help transform key areas of your business:

Bring Your Brand Voice to Life with AI-Powered Chatbots
Imagine a chatbot that not only answers questions but also sounds like your team, with responses crafted to mirror your organization’s personality and values. At iT360, we design AI-powered chatbots that go beyond simple queries—these virtual assistants are always available to handle inquiries, provide support, and direct customers to the right resources. It’s like having an approachable, 24/7 customer service team, ensuring every interaction reflects your brand.
Supercharge Your Marketing with Automation
From generating leads to nurturing customer relationships, AI and automation can be game-changers for your marketing. We work with you to implement automated marketing solutions that align with your brand and help you connect with customers at the right moment. Our tools can track customer engagement, segment audiences, and create tailored content—all without manual input—making your marketing more personalized and effective.
Advanced Content Generation & Social Media Automation
AI can help build a strong online presence by making content creation more efficient and targeted. Imagine AI-driven tools that analyze industry trends, generate engaging social media posts, and schedule content during peak times for your audience. Whether it’s drafting thought-leadership articles, client updates, or automating social media engagement, we ensure your business remains top-of-mind for clients and stakeholders alike.
AI-Driven Document Processing
Transform tedious document tasks like invoice processing, data extraction, and validation. Our solutions streamline HR processes, contract management, and more, giving your team back valuable time by automating data validation, reporting, and compliance checks.
Intelligent Workflow Management & Task Automation
Repetitive tasks take valuable time. Our intelligent workflow automation solutions transform manual tasks into seamless processes, streamlining everything from data entry to scheduling. With customized workflows, your team can focus on more strategic goals, knowing that tasks are handled efficiently in the background.

Transforming Ideas into Impact

At iT360, we believe in fostering innovation through AI. With our AI and Automation Services, you can move from brainstorming to implementing impactful AI solutions that are aligned with your business goals. Let us help you turn possibilities into measurable results. Whether you’re looking to enhance customer interactions, boost marketing, or streamline operations, iT360 is here to guide you every step of the way.

Book a Workshop

Hear From Our Clients

IT that revolves around you

Great service and very practical – something that seems rare in IT organisations … they have a willingness to offer practical solutions rather than simply propose a multitude of options.

Ben Skelton

General Manager, Bellingham Wallace

Probably at least 3 hours of sleep at night. It was a bit of a worry where we were before.

(when asked about the difference between their previous provider and after partnering with iT360)

Andrew Robbie

General Manager, Metal Image

Is your IT hurting or helping?

iT360 has been helping Kiwi businesses for over 25 years use technology to their advantage. It’s about time we do the same for you.