ChatGPT Isn’t Unhelpful—You Might Be Using AI Wrong

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If you’re getting underwhelming results from AI tools like ChatGPT, the issue isn’t the technology—it’s how you’re using it.

Many professionals fall into the trap of accepting AI’s first response as final. But just like in any other area of work, the first draft is rarely the best one. Overcoming this tendency can lead to significantly better outcomes.

The Problem: We Settle for ‘Good Enough’

The concept of ‘satisficing,’ introduced by Herbert Simon, explains why humans stop searching for solutions once they find one that’s acceptable—even if a better option exists. This bias is amplified when using AI, as we often treat it as an oracle rather than a tool requiring refinement and iteration.

Would you accept the first draft of an important report without review? Then why settle for AI’s first response?

AI Can Do Better—If You Let It

Delaying the server migration process carries substantial risks:

ChatGPT can generate countless ideas, but it requires guidance. Instead of treating it as a one-and-done solution, think of it as a collaborator. Click ‘regenerate’ to explore more possibilities, provide feedback, and push the AI toward producing high-quality results.

Great ideas don’t always stand out at first glance. Comparing responses, refining prompts, and requesting multiple perspectives can elevate AI from a basic assistant to a powerful thinking partner.

3 Ways to Get More Out of AI

1. Use the Voice Function

AI-powered voice-to-text tools, like OpenAI’s Whisper, enable more natural brainstorming. Speaking ideas aloud removes the friction of typing and allows for more fluid, iterative thinking—just like a conversation with a colleague.

2. Ask AI to Prompt You

If you’re not sure what context is relevant, flip the script. Ask ChatGPT to interview you, suggest clarifying questions, or request additional details. This ensures AI has the necessary information to generate meaningful responses.

3. Never Accept the First Answer

AI outputs are averages of existing data. Challenge ChatGPT to generate multiple responses, explore different tones and approaches, and critique its output. Iterating on AI-generated ideas leads to significantly stronger results.

Pro Tip: Critique AI’s Response Tell ChatGPT what you don’t like about its response, even if it’s decent. Explain what’s missing, then ask for a refined version. This process trains AI to align more closely with your expectations.

The First Step: Awareness

Recognizing our own cognitive biases is the key to overcoming them. AI is only as powerful as the way we use it. The best results come from curiosity, iteration, and refinement.

How iT360 Can Help

At iT360, we offer AI & Automation Workshops designed to help businesses fully leverage AI capabilities. Whether you need AI training, integration strategies, or custom solutions, our team is here to ensure you maximize AI’s potential. Book a Workshop or Contact Us today to learn how we can help transform your workflows and drive innovation.

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