Our People

Know the People Behind Our High Customer Satisfaction Ratings

At iT360 we are exceptionally proud of the service that we provide. Service made possible by all our committed and amazing people.

Meet our iT360 Team—the individuals that help keep our client’s businesses running behind the scenes. From setting up all new clients, and overseeing our existing ones, troubleshooting, to taking calls, to setting up PC’s and laptops to many other unseen mishaps that might occur, our team have you covered.

Chris Jordan
Modern Workplace and Client Services Specialist

Chris Jordan

Chris is extremely passionate about Customer Experience, automation and onboarding our new customers. This means all new customers are assured of a great experience when they choose iT360 as their new IT Services provider. Chris uses his ability to take complicated processes and automate them for a better user experience both within iT360 and for our customers. A specialist in Modern Workplace Environments, Chris is a part of the furniture and we wouldn’t have it any other way.

Si Oram
RMM & BACKUP ENGINEER

Si Oram

Si has been with the iT360 family since 2003. He runs the tool that is on all our client’s machines and servers to keep them humming beautifully from Patch Management, Backups and many others. This iT360 Service Rockstar takes full control of all the unseen IT components that most people take for granted.

Brodie Waugh
Field Engineer

Brodie Waugh

Brodie is a young man who is willing to learn and take on challenges. He picks up things fast and utilizes his knowledge to support our clients to the best of his abilities. This iT360 Service Rockstar is definitely someone our clients and the team can rely on to deliver great service. In pursuit of a well-balanced work-life routine, Brodie enjoys playing basketball, hitting the gym, walking dogs, and playing video games during his free hours. Additionally, he dedicates time to continuous learning, actively working to enhance his skills.

Nic Cuc
Senior Systems Engineer

Nicholas Cuc

Nic Cuc has been working in the IT industry for 15 years. He enjoys the challenges that the industry presents and the constant forward-moving platforms it’s based on. To wind down the working week, he enjoys playing rugby and spending time with his family. Nic is a team player both at work and at play. To wind down the working week, he enjoys playing rugby and spending time with his family. Nic is a team player both at work and at play.

Field Engineer

Jonathan Kelly

Jonathan is a bright, passionate engineer that has a wealth of experience troubleshooting complex technical issues. Committed to delivering outstanding customer service, Jonathan is eager to help clients maximise their IT infrastructure efficiency and ensure smooth operations. Outside of work commitments, Jonathan dedicates his time to his wife and child. Engaging in hobbies such as 3D printing and managing a Plex server adds leisure to his life. He also has a keen fascination for watching reality TV shows.

Senior Systems Engineer

Colin Lamont

Colin has been working in the IT industry for 15 years. He is someone that lives out iT360’s value #2 – “Do What You Say You Will Do” by being super reliable with all he puts his hands to. A constant professional in all his work, Colin has been consulting and providing IT architecture for customers for years with significant skills across a number of technologies. In his leisure hours, he immerses himself in playing games, watching TV series and movies, engaging in DIY projects at home, and practicing Historical European Martial Arts (HEMA). Living in proximity to the beach, he enjoys taking walks and swimming.

Accounts Administrator

Shannon Menger

Meet Shannon, our enthusiastic Accounts Assistant. With a passion for precision in numbers and a knack for detail, Shannon excels as an Accounts Assistant, bringing a keen eye and dedication to financial accuracy. Beyond the office, she finds balance through a love of health and fitness, with kickboxing serving as both a mental and physical challenge that fuels her drive. Whether balancing spreadsheets or perfecting her combat skills, Shannon approaches each endeavour with enthusiasm and determination.

James Robinson
Senior Cyber Security Consultant

James Robinson

With over 18 years of experience in the IT industry, he brings consulting and design expertise across multiple areas such as cloud, cyber security, networking, and many more—everything any Kiwi business might need.

From designing and delivering multi-data centre infrastructure solutions to planning and executing cloud migrations, James isn’t afraid to roll up his sleeves whenever needed. His approach combines simplicity, risk reduction, financial responsibility, flexibility, and more importantly, an eye on the future.

Senior Systems Engineer

Ryan Magistrado

What can we say about Ryan! We love Ryan. He expertly balances technical acumen with a genuine passion for fostering positive client relationships. His dedication to understanding each client’s unique needs ensures seamless project execution and an enjoyable experience for all involved. When Ryan’s finished for the day, you can find him spending time with his family and jumping online as an enthusiastic gamer.