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Get to Know the iT360 Family

Meet Our Team

Know the People Behind Our High Customer Satisfaction Ratings

At iT360 we are exceptionally proud of the service that we provide. Service made possible by all our committed and amazing people.

Meet our iT360 team—the individuals that help keep our client’s businesses running behind the scenes. From setting up all new clients, and overseeing our existing ones, troubleshooting, to taking calls, to setting up PC’s and laptops to many other unseen mishaps that might occur, our team have you covered.

Chris Jordan, Onboarding Engineer and Service Desk Captain

Customer Service Manager

Chris Jordan

Soft spoken but packs a punch, Chris is extremely passionate about Customer Experience and recently became iT360’s new onboarding engineer. This means all new customers are assured of a great experience when they choose iT360 as their new IT Services provider. This iT360 Service Rockstar averages a 99% Positive CSAT Score!

Si Oram, Remote Management Tool

RMM & Backup Engineer

Si Oram

Si has been with the iT360 family since 2003. He runs the tool that is on all our client’s machines and servers to keep them humming beautifully from Patch Management, Backups and many others. This iT360 Service Rockstar takes full control of all the unseen IT components that most people take for granted.

Paolo Caliwag

Customer Service Team Lead

Paolo Caliwag

This father of two when he is not serenading his family and community on the guitar, is very focused on providing excellent customer support in our Service Desk Team. This iT360 Service Rockstar is an absolute ticket machine and is genuinely one of the most caring individuals we know.

Customer Service Engineer

Brodie Waugh

Brodie is a young man who is willing to learn and take on challenges. He picks up things fast and utilizes his knowledge to support our clients to the best of his abilities. This iT360 Service Rockstar is definitely someone our clients and the team can rely on to deliver great service.

Hayden Morris

Senior Account Manager

Hayden Morris

A technology veteran, Hayden has carved himself a name in the New Zealand ICT sector for taking his clients, particularly in the medium business space through the journey of Digital Transformation. Never happy with the status quo, Hayden will challenge his clients to be more efficient and more productive. When he is not talking to clients about better business outcomes, Hayden can be seen either down enjoying the beaches along the East Coast Bays of Auckland or around New Zealand competing in pool tournaments.

Matt Parker

Technical Delivery Manager

Matt Parker

Matt Parker has extensive experience in service delivery and technology management. He’s worked on both customer and MSP environments. When trying to solve a problem, Matt likes to know “why” things happen; he believes that this will help him arrive at the right outcome or solution more quickly. In his spare time, he enjoys DIY projects as well as joining pub quizzes.

Ross Johnson

Business Development Manager

Ross Johnson

A man that is no stranger to the ICT landscape, Ross has seen near on three decades of change in this sector. From Telecommunications to IT, Ross has made a name for himself across Auckland for his approach to solution sales. Ross prides himself on having robust business conversations that lead to gaining better outcomes through the utilisation of better technologies and as iT360’s Senior Solution Consultant, you know you will be in good hands. In his downtime, Ross loves to get out on the water and fish. Once back on terrafirma, Ross loves to BBQ and share quality time with friends and family at his home north of the bridge.

Field Engineer

Campbell Jennings

Campbell has returned after 10 years in the Australian IT sector, bringing with him customer-focused support & solutions. Campbell’s skills reflect in his charismatic attitude to his work.

If you cant find Campbell behind a computer monitor, there’s a high chance you can find him, 330km+ North of Auckland, enjoying hunting and diving.

Nic Cuc

Senior Field Engineer

Nicholas Cuc

Nic Cuc has been working in the IT industry for 15 years. He enjoys the challenges that the industry presents and the constant forward-moving platforms it’s based on. To wind down the working week, he enjoys playing rugby and spending time with his family. Nic is a team player both at work and at play.