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Top Collaboration Software for New Zealand Businesses in 2020

/ / 5 min read
Top Collaboration Software for New Zealand Businesses in 2020

Collaboration software is a crucial part of productivity. But the overwhelming emails and calls make collaboration difficult. Therefore, team collaboration software is the new trend for many organisations. We want to present to you our top choices of collaboration tool. Evaluating them on four characteristics. Here’s a quick summary of our recommendations under six criteria: 

Collaboration Software Rankings   

Best Value

Microsoft Teams

Best in app-integration


Most secure

Microsoft Teams

Cheapest per user

Workplace by Facebook

Most powerful search power & information management


Easiest to interact with outsiders

Workplace by Facebook

Now, let’s investigate them in details… 

Microsoft Team – the ultimate collaboration software.

It is a chat-based workspace of Office 365. Microsoft Teams combines workplace chat, video meetings, file storage and application integration. Out of all the software in this list, Microsoft Teams is an ideal candidate for businesses that use Office 365 daily (which most of us are). 

Microsoft Teams Pro-Cheatsheet

Notable Features.

Microsoft Teams proved that it is a worthy protégé of Skype for Business. Its has all the basics (call, video conferences). Even within a team, designating channels to a different topic of conversation is possible. Microsoft Teams has chat-features like sending GIFs, stickers and emojis. Like SFB, share screens function is a given. In short, it’s an enhanced version of Skype for Business.

For collaboration, there’re a few notable integrations include MailChimp, Facebook Pages, Trello & Lucidcharts. Each app can be open in tab. Either with a person or a team, is up to you. Microsoft Offices integrations is a given and using them will be seamless.

In terms of data security, Microsoft Team has Office 365 enterprise-grade cloud. This means it must adhere to the strictest compliance standards and data encryptions. 

Microsoft Teams' Evaluation
Overall Value Design for professionals and enterprises in mind.
Trustworthy data security.
A limited number of channel (only 100 per team).
Tools are very similar.
Lacks the ability to create a command.
IntegrationLesser in comparison to Slack and Confluence: 214
Major Pros: Microsoft Office friendly.
SecurityMicrosoft enterprise-grade standard of data encryptions.
CostMore value in the free version
Lower price per user for upgrading
No additional charge for Office 365 users.
Data ManagementIntegrated with OneDrive, so it has lots of storage spaces.
Cons: It doesn’t have the unify searching ability for files and documents. MT also consumes an unnecessary amount of storage space.

In between 2016 and 2018, MST users had increased from 3% to 21%. People predicted Microsoft Teams would continue to grow even more by next year. While part of it’s success partly because of its availability to Microsoft Office 365 users. Microsoft Teams itself is too, giving users great experiences:  

“I use this program for private and business purposes, although a bit more demanding program, it gives me a bit of fun while working.” – Stefan’s feedback of Microsoft Teams.  


Slack is one of a few collaboration software that has it all. It is simplistic, easy to use and organise. The impressed feature is how effortless to communicate across teams, within teams and having conferences. Users rated 4.6/5 for its “Ease of use” on   

We think Slack prize feature is its integrations capability. Slack has more than 1,500 app integrations, a lot more than most of its competitor. Slack Premium also allows users to access its powerful app builder and API, letting users build any integration desired. This feature alone makes it the #1 choice users who like to customised or design tools. 

Slack's Evaluations
Overall ValueRecently integrated with Microsoft Offices.
IntegrationLots more integrations compare to other software
979 different integrations!
You can build your customised integration(s)
Ability to create commands
SecurityBad record of a security breach (the hack in 2015)
CostLimited features for the free version
Data ManagementDoes not sync that well across-devices, mainly apply to customised commands.
No built-in cloud storage or data management – all integrated into the software.

Slack is great, but not without fault, and its greatest weakness is the security risks. In short, the vast amount of integration apps. Users ability to customised integration is the loopholes. As this function somewhat weakened their data security. The system bug scandals back in 2017 left Slack users with cold-sweats. Most noteworthy is Slack acknowledgement of their failure. As a result, the company is now investing more into their security.

Facebook Workplace

Facebook Workplace is Facebook’s version of Slack. In a way, it’s like a love child between Slack and Facebook – having the best of features from both. The internal messaging and feeds work the same as its social media side. The Workplace account is only visible to people in the team/company and is separate from personal accounts. 

Facebook Workplace's Evaluations
Overall ValueEverybody knows and use Facebooks
Easy to use or learn to use (reason above)
• Incredibly easy to collaborate with people outside of your organisation.
It lacks many features that other software have, especially in document management and storage.
IntegrationHave all the essential basics (Google Drive, Office 365 etc.) but still lesser than other software.
SecurityFacebook is not known to have excellent data security.
CostUpgrading version is at $3/user per month – Probably the cheapest of all.
Data ManagementNo documents and files storage or management.

It does all the basic of internal communication: Video chat and call. It is also keeping its social media features of posting and commenting. Users can create groups and adding people in according to the group focus topic. One unique thing about Workplace is its a multi-company collaboration. Meaning that you can add other people outside of your organisation hassle-free.  

Workplace measurable productivity
Workplace’s case study on Collaboration Productivity

Despite their lack of features. Facebook Workplace is continuing to grow and is growing quickly. They also make sure that their success does not go unnoticed. They did a Total Economic Impact study on organisations productivity by using Workplace. The research shows promising collaboration productivity growth.


Confluence is one of the first few workplace-collaboration software on the market. It capabilities include creating, review ing and finalised project.  

Known for powerful search capability, as they put it Confluence is “Wiki Engine on Steroids”. Confluence is one of the pioneers, therefore, it is one of the oldest collaboration software in the market.

Confluence is popular for their powerful text-search

This software is content-focused, which means there’s not much internal communication. Users cannot message or call their team, and definitely can’t host video conferences. Commenting on other’s work is the only feature resembles internal communication. Hence, if you are looking for an all-in-one software, Confluence might not be an ideal choice. 

Confluence's Evaluations
Overall ValueExcellent user support (in both written, visual and call support)
Does not support a lot of different languages (only eight languages)
No third-party integration or internal communication
No instant messaging, video conference
IntegrationUsers can’t create customised integration, but there are 900+ integrations for users to choose.
SecurityHave many step by step manuals about data security for users to implement;
However, enhanced protection is not a given.
CostGreat value even for the free version
The upgraded version starts at $10/user per month.
Extra cost to enhance security with Atlassian Access.
Data ManagementPowerful full-text search functionality.
Unlimited cloud storage on the premium version.
250 GB of file storage for the free version


There’s no one size for all, each business has different needs and requirements. Hence, it is in your best interest that you test more than two collaboration software.

To read next 

Messenger App for your business: How to choose?

Collaboration Tool: 7 reasons to use them in your business

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